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My experience was amazing. I did 4 wisdom teeth in one extraction and I didn't have any pain AT ALL. I was only sore and obviously uncomfortable not being able to open my mouth. A day after surgery, I was back to eating my regular foods and pursuing my life as normal. Thank you so much for such great performance!

- Nina A

I must say I have never been treated with such kindness and expertise. Dr Chen and his staff truly go over and beyond for a patients comfort. I made it throught the extractions and mouth surgery with flying colors. thank u all. I was so relieved to be in an office with great people and one that keeps all safe during the pandemic. the office is spotless and they really keep you safe

- Gwen R

Truly professional and thorough.

- Don C

My 6 year old son had two teeth extracted, it was a very quick process. The staff were very friendly and pleasant. I would definitely recommend them.

- Jontaye B

Excellent care.

- E A

Un service Excelente

- Juan Ramirez E

Very knowledgeable, friendly and supportive. I will be returning and would recommend anyone who needs oral surgery to go to Baystate Oral.

- Anna M

Our experience was Amazing! Definitely will be recommending.

- Amy R

I had a great experience I would recommend Bay State to everybody.

- Kathy G

Amazing visit!

- Elvira G

Everything about my consult and extraction was wonderful. The doctor and staff were just amazing. They made me feel very comfortable and safe during this time of Covid-19. I will highly recommend Dr. Shen and Baystate Oral Surgery to my friends and family. Thanks, Lynne Thurber

- Lynne T

For the most part everybody was friendly. The woman at the front desk was so nice. Both the doctor’s assistants were great. One even offered to hold my head for support lol, which really helped my nerves. My only complaint was when one of the assistants commented on how nice and white my teeth were, the doctor chimed in and stated, “but now you’ll be missing one.” That was kind of a blow considering how hard of a decision it was to let that tooth go. Overall, it was a good experience. I would just caution the doctor from making insensitive statements in the future. Other than that, he too was also pleasant.

- Aaron T

Your whole office staff, the doctor and his assistants made for an easy time of a very tough extraction. i would without thought return here if more work on my teeth needed in the future. Thank you to all !!!

- rocky d

I am afraid of the dentist. Everyone in the office was kind and helpful. I was put under for the extraction. When I woke up it was over. I had minimal pain and it healed quickly. I would recommend this office to a friend.

- Catherine D

Everyone was very nice, clean and caring.

- Adam B

I feel like I’m in great hands at BayState Oral Surgery.

- Sheila H

This office is very clean and all of the staff on the phone/ in person are very welcoming

- Benjamin S

Great

- Gary K

excellent job overall

- Audrey C

Knowledgeable staff that put me at ease before the surgery, great team and would definitely recommend

- Macy G