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Bay State Oral Surgery Associates, Inc

5 out of 5 stars based on 110 reviews

Our Latest Patient Testimonial

I had a great experience with multiple extractions in the office. Dr. Shen was very nice, competent, and I would go back to him again in a heartbeat if I needed any complicated oral surgery done or anything under anesthesia. The nursing staff and front desk staff were also phenomenal!

- Kristina H

5 out of 5 stars on

Our Latest Patient Testimonial

Very clean office, and very kind staff! I appreciated the quiet and calm atmosphere, especially because I was anxious. Dr. Shen is gentle, informative, and professional. The front desk staff are welcoming and have great communication. The assistants were very nice and reassuring, and I felt comfortable under their care while I was under IV sedation. I highly recommend coming here!

- Emma H

5 out of 5 stars on

Our Latest Patient Testimonial

I loved it easy recovery

- Tooba Q

5 out of 5 stars on

Our Latest Patient Testimonial

fav dentist everrrr

- Vickyana A

5 out of 5 stars on

Our Latest Patient Testimonial

Very professional and accommodating

- Chris C

5 out of 5 stars on

Our Latest Patient Testimonial

I was very nervous to have these wisdom teeth removed for a variety of reasons. Dr Shen and staff put me at ease, and the whole procedure and recovery were a breeze

- Pam C

5 out of 5 stars on

Our Latest Patient Testimonial

Everyone at this office was wonderful! My daughter had zero issues when getting her wisdom teeth out! The Dr was very thorough and made my daughter and I both feel at ease! Would highly recommend them!

- Kristin L

5 out of 5 stars on

Our Latest Patient Testimonial

Ladies in the front desk are nice and helpful! Doctor is very knowledgeable and experienced!

- Tao Q

5 out of 5 stars on

Our Latest Patient Testimonial

Dr. Shay Shen really is a great doctor! impressed beyond belief is all I can really say for our experience with him today. And I was totally expecting a different result from reading the previous reviews on Google. I have a 7 year old with autism who is very strong, very anxious and hates brushing her teeth, let alone going to a dentist. Dr. Shen and his dental assistant (shorter, fair skinned girl in her mid 20’s, blue eyes, medium brown hair, cool pink sneakers) were just so patient, kind and understanding. I really can’t even explain the level of gratitude I have for them. My daughter was barely affected by the pre-med and Dr. Shen and his assistants were just so patient in waiting for her tantrum to die down some. Dr. Shen asks questions, gets all the facts, doesn’t try to talk over you, helps you understand what is happening and what to expect. And most importantly, he is a very, very intelligent man. I think what impressed me the most about him was that not only was he fast and efficient, but he actually has compassion. He came over several times to check on my daughter when she was in the recovery area(as did his dental assistant.) Not only did I appreciate that, but after a long day of procedures, he called me to check in on my daughter because I was worried about her having a reaction to the anesthesia. He sat once again and assessed step by step the situation, and came to an educated conclusion that made so much sense. Thank you Dr. Shen, your great. And Dr. Shens dental assistant was so kind, patient and helpful. She really helped my daughter with a lot of her anxiety(maybe my anxiety more than my daughters haha.) She makes it fun being at the dentist, she finds something your child is interested in and starts talking about it and getting them to open up. A skill I wish I had. She explains every part of the process in such a fun and relatable way. She really was such a joy. Her and Dr. Shen make such an amazing team together. Thank you both.

- Amanda B

5 out of 5 stars on

Our Latest Patient Testimonial

Service was excellent both staff and Doctor.

- Donna R

5 out of 5 stars on

Our Latest Patient Testimonial

Wonderful!

- Kerri W

5 out of 5 stars on

Our Latest Patient Testimonial

The staff put this nervous patient at ease.

- David A

5 out of 5 stars on

Our Latest Patient Testimonial

The whole experience was one of a kind. I heard how bad it is to get your wisdom tooth pulled and the staff and the DR made it a walk in park. I was talking to them through the who procedure.

- Angel A

5 out of 5 stars on

Our Latest Patient Testimonial

I am pleased with the service and care that I received at Bay State. I was apprehensive at first, but the doctor and his staff put me at ease.

- Mary R

5 out of 5 stars on

Our Latest Patient Testimonial

Great experience. I appreciate the staff and the Doctor.

- Dimitri M

5 out of 5 stars on

Our Latest Patient Testimonial

The staff was very sweet and efficient, they scheduled my appointment as soon as possible and they were able to make my visit very comfortable. I'm very anxious when it comes to dental appointments but they were very nice and I don't even remember a thing after surgery. I felt no pain at all after surgery, the doctor did an amazing job.

- Catherine A

5 out of 5 stars on

Our Latest Patient Testimonial

Service was great. Doctor's skill was excellent.

- Yiyun W

5 out of 5 stars on

Our Latest Patient Testimonial

The best Dr. I ever had!

- Sheila J

5 out of 5 stars on

Our Latest Patient Testimonial

Great team, friendly, very informative.

- Cynthia R

5 out of 5 stars on

Our Latest Patient Testimonial

The front desk was very helpful and patient helping me schedule all my appointments and answering all my concerns.

- Brenda C

5 out of 5 stars on