How Are We Doing?

BAY STATE ORAL SURGERY ASSOCIATES, INC

5 out of 5 stars based on 69 reviews.

Our Latest Patient Testimonial

Great place very professional and friendly they make you very comfortable

- Selena S

5 out of 5 stars on

Our Latest Patient Testimonial

Excellent experience with staff.

- Ian L

5 out of 5 stars on

Our Latest Patient Testimonial

More detailed instructions on aftercare for wisdom teeth removal would be great. Everything besides that was amazing. Very satisfied.

- Ciara M

4 out of 5 stars on

Our Latest Patient Testimonial

I feel very nervous about the procedure, but the doctor have a gently hand. Thank you very much!

- Jorge H

5 out of 5 stars on

Our Latest Patient Testimonial

Overall we had a good experience,the doctors were friendly and the place is so clean and very professional. The only issue I had was when right after my daughter came out of anaesthesia the nurse seemed very inconsiderate to the fact my daughter was all drugged up. My daughter was whimpering , crying and tried her hardest to stay awake and the nurse kept saying "don't cry and don't fall asleep" in a very rude tone. I personally felt like she was being very passive aggressive but I didn't want to confront her or say anything because my daughter just needed to go home.

- Caroline P

2 out of 5 stars on

Our Latest Patient Testimonial

Everyone there’s was super nice a took very good care of my son . You can tell they care about there patients.

- Tania C

5 out of 5 stars on

Our Latest Patient Testimonial

I was scared to death to even walk through the door. The staff made me feel so comfortable and not like the worst person in the world for having waited so long. The 4 broken teeth where removed and i was on my way . healing is almost complete . really had a good experience, esp being as scared as I was.

- JACQUELINE R

5 out of 5 stars on

Our Latest Patient Testimonial

This was for my 12 yr old son...no issues!!!! Very caring staff to a nervous kid!!!

- Linda F

5 out of 5 stars on

Our Latest Patient Testimonial

At Baystate dental every one was very nice, friendly and professional, I took my special need daughter at Baystate for tooth extraction we got the same courtesy and kindness from Every one as I got it at my last visit. I will recommend this office to every one specially if you want to see a good surgeon

- S S

5 out of 5 stars on

Our Latest Patient Testimonial

Dr. Shen was great - very clear with instructions and caring with my son's first surgery (wisdom tooth extraction). He even called the evening after the surgery to check on him and answer any questions. We really appreciate how thorough and caring he is!

- Gabrielle G

5 out of 5 stars on

Our Latest Patient Testimonial

Overall extremely pleased with our experience.

- Lisa S

5 out of 5 stars on

Our Latest Patient Testimonial

Staff was wonderful

- Ryan H

5 out of 5 stars on

Our Latest Patient Testimonial

Amazing staff !!

- Lisa W

5 out of 5 stars on

Our Latest Patient Testimonial

Overall amazing service. Would definitely recommend to a friend!

- Haman B

5 out of 5 stars on

Our Latest Patient Testimonial

I asked to be give Nitrous Oxide ( laughing gas) over my anxiety for IV catheter administrations and nerves over whole procedure, nurses and doctors were very willing to go through with my request. A Nurse held my hand for the IV placement which I felt was very helpful and sweet. Also they explain everything for aftercare very well to Adult driving me home after procedure and sent home informational papers. My overall experience was good and I will be going back for a check up.

- Selena M

4 out of 5 stars on

Our Latest Patient Testimonial

In my fifty plus years I have never been treated so kind as I was at Baystate Oral . Dr Shen brings smiles to you and he has a miraculous way of seeing that you are pain free. I was nervous however Dr Shen and his wonderful assistants made my surgery a complete success. I left with a smile on my face. I recommend Dr. Shen for anyone that wants great doctor that you can trust.

- Gwen R

5 out of 5 stars on

Our Latest Patient Testimonial

Doctor Shen is experienced and the staff are caring.

- Jialin S

5 out of 5 stars on

Our Latest Patient Testimonial

a really nice staff,doctor is excellent

- ROSA G

5 out of 5 stars on

Our Latest Patient Testimonial

My experience was amazing. I did 4 wisdom teeth in one extraction and I didn't have any pain AT ALL. I was only sore and obviously uncomfortable not being able to open my mouth. A day after surgery, I was back to eating my regular foods and pursuing my life as normal. Thank you so much for such great performance!

- Nina A

5 out of 5 stars on

Our Latest Patient Testimonial

I must say I have never been treated with such kindness and expertise. Dr Chen and his staff truly go over and beyond for a patients comfort. I made it throught the extractions and mouth surgery with flying colors. thank u all. I was so relieved to be in an office with great people and one that keeps all safe during the pandemic. the office is spotless and they really keep you safe

- Gwen R

5 out of 5 stars on