How Are We Doing?

Great experience. I appreciate the staff and the Doctor.

- Dimitri M

The staff was very sweet and efficient, they scheduled my appointment as soon as possible and they were able to make my visit very comfortable. I'm very anxious when it comes to dental appointments but they were very nice and I don't even remember a thing after surgery. I felt no pain at all after surgery, the doctor did an amazing job.

- Catherine A

Service was great. Doctor's skill was excellent.

- Yiyun W

The best Dr. I ever had!

- Sheila J

Great team, friendly, very informative.

- Cynthia R

The front desk was very helpful and patient helping me schedule all my appointments and answering all my concerns.

- Brenda C

Excellent staff and intelligent very knowledgeable doctor.

- Harshaben P

Thank You

- McAuley N

In my 57 years I’ve never had the experience I had with Bay State, absolutely the best in Central Massachusetts. Typically I’m uptight and nervous, but not here. I was welcomed with friendliness and kindness, I felt no pain whatsoever, none. The medication I receive to relax me worked wonderfully. Dr. Chen is talented, with a kind and caring disposition, reflecting the entire staff at large. After experiencing the treatment at Baystate I won’t go anywhere else whether they take my insurance or not, Dr. Chen is my choice. Seriously you should meet the doctor and his staff. They are Quite literally the best I’ve ever experienced. You should definitely try Baystate and Dr. Chen totally

- Jay M

Dr. Shen and staff were kind, accommodating and friendly! They made the process go as smoothly and painlessly as possible. Highly recommend their services!

- Abby F

Very professional, caring environment.

- Dawn O

My son had to have a tooth removed. He was really nervous but the dentist and nurses took the time to comfort him. They were understanding and I felt they didn’t just look at my child as an assembly line. He was a patient, a child and a person. We will return for any future surgery’s, and will be sure to recommend to family and friends.

- Tara K

All involved made my experience easy and pain free!

- Michelle Z

Absolutely loved my visit! I’ve never had such a great experience getting a tooth pulled! My healing was exceptionally quick!! And let me tell you PAIN FREE!! No Swelling !!! I highly recommend this office!!

- Charlene C

People at this place are very professional and knowledgeable. I would like to thank all staff for their great job.

- Vlad V

Everyone was great and made me very calm and comfortable for the procedure.

- Ryan W

Just a big thank you. I can't believe the difference.

- Donna L

Such a great experience

- Brian T

My visit was great. I had a tooth extraction and it was over before I knew it with 0 pain. Everyone there was so friendly!

- Laurel B

The procedure was calm and fast

- Rhodaline A